I went through the questions and was sent the partial grey coverage product for my beard. The instructions said to leave it on for a total of 7 minutes. I set a timer, and at 3 minutes, I could tell something was wrong. I immediately rinsed it out and was shocked at how bad the results were. This was not a partial coverage and didn't leave any amount of grey. It colored my beard completely through and the color was like an 80 year old ladies hair who was on her way to the bingo hall. Thankfully, I did just a small section on the bottom and back of my beard, but it the color was so bad, that I had to cut that section off. Now my beard looks bad, and I'm stuck until it grows back out. I would give this product zero stars if I could. Literally anything over the shelf for $10 is better than what they advertised.
−Color Was Darker Than I Expected
We’re sorry to hear that the results didn’t meet your expectations. We’ve also reached out to you via email to address your concerns directly. We understand how important it is to get the right look, and we apologize for any frustration caused.
It sounds like the product didn’t deliver the intended partial coverage effect. We’re committed to helping you find a solution and would be happy to provide guidance on how to achieve the desired results or explore other options that may work better for you.
Did the spot test on my beard as requested and an hour later my skin in that area got irritated and started swelling like previous beard dyes I've tried.
−Extremely Irritated skin
Thank you for sharing your experience with us. We're sorry to hear that you had an adverse reaction after performing the spot test. We take skin sensitivity very seriously and recommend discontinuing use if irritation occurs. Please reach out to our customer service team so we can assist you further and ensure your satisfaction. Your feedback is important to us, and we appreciate you bringing this to our attention.
Blonde packet dyed my salt and pepper mustache DARK BROWN. Absolutely horrible product.
We are really sorry to hear that you had such a negative experience with the blonde packet dye. It’s important to us that our customers are satisfied with their results. We recommend reaching out to our customer service team so we can understand what happened and assist you further. Your feedback is valuable, and we want to help resolve this issue for you.
Color did not match chart. Was much darker and redder than dark blonde.
+Eliminates Desired Level Of Gray+Brush Makes Application Easy+High Quality Gloves That Fit My Hands+Customized Instructions, Easy To Understand+Auto-Delivery−Covered Too Much Gray−Color Was Darker Than I Expected−Messy
Thank you for your comments. We apologize that the color did not match the chart and was darker and redder than expected. Our customer service team is handling your case and has issued a refund under our Money Back Guarantee.
They won’t let me into my account and keep charging me. No way to cancel my subscription. Contacted customer service and no help given.
Hi David,
Apologies for the inconvenience. When you contacted us last Friday, we provided cancellation instructions. Since it wasn't canceled as intended, we've canceled it for you on your behalf. Your last order has been returned, and a refund issued.
Thanks for your patience and understanding.
I purchased the product thinking it would not irritate my skin like just for men did. I used it once and burned my skin for 3 days. I would never use again. Its not good for sensitive skin.
Michael, we're truly sorry to hear about your experience. Your comfort and safety are our top priorities, and we take concerns like yours very seriously. We'd like to learn more about your situation and see how we can help. Please contact our customer support so we can assist you further. Your feedback is invaluable in ensuring we continually meet our customers' needs and expectations.
I ordered a "custom" medium brown kit to blend some gray in a beard that I've had for about 7 months now. Upon following the instructions to the letter in applying a relatively small amount to a gray patch, it came out so dark that the only remedy was shaving my beard. I'm sure it'll work out for some, but my experience was terrible.
+Eliminates Desired Level Of Gray+Brush Makes Application Easy+Customized Instructions, Easy To Understand+Works Fast−Color Was Darker Than I Expected
Matt, we're really sorry to hear that your experience with the medium brown kit didn't meet your expectations and resulted in an outcome far from what you intended. We understand how disappointing this must be, especially after following the instructions closely. We appreciate your feedback and take it seriously as we strive to ensure our products deliver the best possible results for everyone. Our customer service team would like to connect with you to discuss your experience further and explore how we might make things right. Please reach out to us at your earliest convenience.
While the boxing, presentation is very nice, the end result is no better than the cheaper big brands.
If you had a reaction to any other brand this brand will be the same.
The color was too intense, where it looked dyed and unnatural.
Save your money.
−Covered Too Much Gray−Color Was Darker Than I Expected
I not only didn't like the product, but I also don't plan to deal with this company again. When I went to cancel my subscription, it prompted me to speak with a consultant and that they would put my subscription on hold in the meantime. I figured why not and selected that option. After a while I realized that no one had contacted me from the company, so I went to check on the status in my account. My subscription was not put on hold and I was scheduled to have another beard kit sent. I tried to cancel again but ran into the same thing. Finally I just cancelled my subscription completely. I would rather find another brand than have to deal with issues like this.
+Brush Makes Application Easy−Covered Too Little Gray
I purchased my beard kit in March of 2023 after reading that their product is safe for sensitive skin and doesn't have the harsh chemicals that can irritate one's skin. I was hopeful since I have tried other brands with no success. Unfortunately, the results from using this dye was the worst experience I have encountered. Not only did it cause my face to stiffen, itch, and burn after use. The next few days I began to get blisters on my face that would bleed if I touched my beard. I am so very disappointed and very rarely leave reviews but I wanted to make sure that anyone else with sensitive skin stay away unless you want a month of regret dealing with the results/effects it creates after.
Did it dye my beard? Yes, but I would rather have a grey beard moving forward than have to go through that experience again.
Never received the kit/when contacted the customer service got a generic scripted answer from them with no information on what happen to my item that I paid for. DHL tracking never updated.
−Bad customer service
We're truly sorry for the inconvenience you experienced. Please know your issue with the delivery was addressed, and a resolution has been provided. Your feedback is important to us, and we're committed to improving our services. Thank you for bringing this to our attention.
I ordered the Dark Auburn beard dye and it makes my Beard dark Brown and is way to dark for my Color so I ordered the Light Auburn and it is the same Color, No difference.
Wasted $35 I would NOT recommend is Product to Anyone.
+Natural-Looking Result+Eliminates Desired Level Of Gray+Color Matches Desired Result+Brush Makes Application Easy+Customized Instructions, Easy To Understand−Color Was Darker Than I Expected−Conditioner Doesn't Match My Hair Needs−Stains In Skin / Sink
Results began to fade in the first week. Product is difficult to mix. Product marketing literature states "lasts up to 5 weeks" then in another location "contains enough product for 4 uses for one month." Which is it? If I was told I'd be mixing this insanity weekly, I wouldn't have even tried it.
−Fades Quickly−Difficult To Apply−Messy−Time-Consuming−Stains In Skin / Sink
I am allergic to beard dye so I decided to go with Cleverman because it was advertised as a dye for people with sensitive skin. All natural ingredients. I know I should've done a test with the dye on my arm or something first. I didn't. Now my chin and face are irritated and swollen. I look like Jim Carrey in The Mask. The reaction to the dye was the same as any other beard dye. In my opinion, it was not skin sensitive
+Natural-Looking Result+Color Matches Desired Result+Brush Makes Application Easy−Fades Quickly−Allergic Reaction
I have an account with ALL MY INFO but they make me type it again every time I order. Also, I don't need a box everytime–there should be an eco-friendly way to reorder. This will be my last order.
The dye irritated the test area. No, problem it happens but charging a $5 restocking fee on an unopened box? That’s not really a “money back guarantee”.
Incentivized reviews: the reviewer received a gift for leaving a review, whatever the rating. Cleverman does not condition the gift on the rating.
The WordsThat Come Back
What customers name most often, review after review. Select any one to read only those.
Does Cleverman cover the gray?
830 of 2,543 reviewers name gray coverage as the reason they rated the kit. Coverage is a choice at the quiz: Full Coverage takes all of it, Salt & Pepper leaves some of it, and the formula is mixed to the gray level you report.
How does it feel on the skin?
1,458 reviewers name how the kit leaves their hair or how natural the colour looks. Cleverman is free from ammonia, parabens, sulfates, silicones, phthalates and resorcinol, and the developer carries SkinArmor Technology. Do the patch test before the first application, and if you have reacted to a color product before, talk to a doctor first.
* Study participant, not a verified buyer. These before-and-after photos come from a Cleverman formula test run in Barcelona in 2019, before the product launched. The men are real, took part in the test, and were photographed before and after use: same light, same frame, same crop, and the treated area is not retouched. Participants were compensated for taking part and signed a release. They are test participants, not verified buyers, and individual results vary. The 4.7 rating and every review count on this page come from verified orders only — not from the test.
† Incentivized reviews. Some of the reviews counted here were written by customers who received a free product for writing one. The reward was given whatever the rating, it was never conditioned on a positive review, and every review that earned one is labeled “Incentivized” on the review itself.
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